Terms and Conditions
These Terms and Conditions govern your use of the TUTUTECH website and set the baseline terms for enquiries, proposals and project engagements, unless a separate written agreement says otherwise.
At a glance
- Website use: Information and lawful use only. This website is for general information, enquiry and contact purposes and must be used lawfully.
- Service engagement: Projects start by written agreement. Scope, timing, pricing and deliverables are normally set out in a proposal, statement of work, invoice or other written agreement.
- Australian law: Statutory rights stay in place. Nothing on this page is intended to exclude rights or remedies that cannot lawfully be excluded under Australian law.
Website use and acceptable conduct
This website is intended to provide information about TUTUTECH services and how to contact us. You must use the website lawfully and must not misuse it, interfere with its operation, test its vulnerabilities without permission, attempt unauthorised access, or use its content in a way that infringes rights or causes harm.
- Website content may be updated, corrected, removed or replaced from time to time.
- General website material is not legal, accounting, tax or other professional advice.
- You remain responsible for deciding whether our services are suitable for your needs before relying on any website material.
Enquiries, proposals and project commencement
Submitting an enquiry or discussing a project with us does not, by itself, create a binding contract or require us to start work. Work usually begins only after scope, deliverables, timing, dependencies, pricing and payment arrangements are confirmed in writing. A signed proposal, statement of work, invoice, master services agreement or similar document will control the specific engagement.
- Proposals may include assumptions, dependencies, exclusions and expiry dates.
- Project timing may be affected if approvals, content, access, feedback or third-party accounts are not provided on time.
- If a written project document conflicts with this page, the written project document prevails for that engagement.
Fees, variations and third-party costs
Quoted fees normally cover only the scope stated in the relevant proposal or written agreement. If the scope changes, timing changes materially, or new dependencies appear, we may need to issue a variation, revised quote or updated timeline. Third-party products and services may also involve separate costs and terms.
- Third-party costs such as hosting, domains, apps, plugins, fonts, APIs, advertising spend, payment gateway fees or licences are separate unless we expressly include them in writing.
- Changes to scope, deliverables or timing may require written approval and adjusted fees.
- Website updates to these Terms and Conditions do not retrospectively change an already accepted proposal or statement of work unless both parties agree in writing.
Intellectual property, client materials and third-party platforms
Unless we agree otherwise in writing, we retain ownership of our pre-existing methods, systems, templates, frameworks, code libraries, know-how and other background intellectual property. You must have the right to provide any content, data, logos, images or other materials you ask us to use. Third-party platforms remain subject to their own terms, pricing, availability and policy changes.
- Ownership or licence rights for project deliverables are determined by the relevant written agreement.
- You remain responsible for the lawfulness, accuracy and permissions attached to materials you provide to us.
- Open-source, licensed and third-party components remain subject to their original licence or platform terms.
Liability, Australian Consumer Law and governing law
Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, statutory right or remedy that cannot lawfully be excluded under the Australian Consumer Law or any other applicable law. To the extent permitted by law, we do not guarantee uninterrupted website availability, uninterrupted third-party services or particular business outcomes. Any further liability allocation for a project should be set out in the relevant written agreement. These Terms and Conditions are governed by the laws of Victoria, Australia, unless another governing law is stated in a signed agreement. Questions can be directed to info@tututech.com.au.
- Clients are responsible for reviewing and approving deliverables, content and launch decisions before use where relevant.
- To the extent permitted by law, indirect or consequential loss is not accepted through this website summary alone.
- The latest published version of this page applies to website use from the date it is posted.
Contact
If you need project-specific commercial terms, they will usually be set out in your proposal or engagement documents. For questions about these website terms, email us and we will point you to the right next step.